Service Agreement

Phase 1: Stabilize & Systematize

Investment Structure

• Total Phase 1 Investment: $15,000
• Initial Deposit (Due Now): $1,500 (10%)
• Balance Due Upon Completion: $13,500

Deliverables

Phase 1 includes the complete development and implementation of:

• QC Barber Studio Business Platform (ERP-lite system)
• Service and pricing restructure
• Membership and subscription models
• Loyalty programs and retention systems
• All features detailed in the Phase 1 proposal

Timeline

• Phase 1 Duration: 6 weeks from deposit
• Core Platform Live: Within 2 weeks
• Full System Handoff: Week 6

Payment Terms

• Initial deposit is non-refundable once work begins
• Balance payment due upon substantial completion of Phase 1
• Client owns all developed assets and systems
• Phases are independent - no obligation to proceed to Phase 2 or 3

Client Responsibilities

• Provide timely feedback and approvals
• Supply necessary business information and assets
• Participate in scheduled calls and reviews
• Provide access to required accounts (domain, hosting, etc.)

Service Provider Responsibilities

• Deliver all Phase 1 components as described
• Ensure all systems are fully operational at handoff
• Provide documentation and training for all systems
• 30-day post-completion support for bug fixes

Intellectual Property

Upon receipt of final payment, Client receives full ownership of all custom-developed materials, including but not limited to:

• All source code and databases
• Custom designs and branding elements
• Documentation and training materials
• Business processes and workflows

Limitation of Liability

While we commit to delivering all specified systems and features, business results depend on multiple factors including but not limited to market conditions, implementation, and business execution. Metrics mentioned are targets based on industry benchmarks, not guarantees.

Termination

• Either party may terminate with 7 days written notice
• Upon termination, work completed to date will be delivered
• Payment due for work completed based on milestone progress

Contact Information

D. Rhodes, CPA
Rhodes to Stewardship
Email: info@rhodestostewardship.com
Phone: 980-290-8287